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FAQ

 

1. What are the requirements to rent a car from AEGEAN CAR?

Be at least 23 years of age and have a driving license for at least 2 years.

2. Do I need to bring my own child seat if I travel with a child/ children?

Let us know about your child/ children's age in your reservation and we will make sure that the appropriate child seat is placed in your car.

3. I made a reservation but I cannot travel for various reasons. Is there a charge to be paid in order to cancel or amend my booking?

If you cancel your booking 24 hours prior to the delivery date, the cancellation is free of charge. For cancellations made within a shorter period of time, a charge of 10% of the total rental price is payable.

4. Do I have to pay a security deposit?

You need to pay a security deposit which varies according to the rented car category. We keep the whole amount of the security deposit throughout the lease and we return it to you without interest at the end of the lease. You can pay the security deposit in cash or by credit card.

5. What do I have to do in the event of an accident or car damage?

A telephone number, at which you can reach us on a 24-hour basis, will be given to you upon delivery. You only need to inform us about the incident and we will take care of the procedures to be followed (car replacement, transport etc).

6. What does the insurance cover and up to what amount?

third party liability (up to 500,000 for bodily injuries and up to 100,000 for property damage)

driver's accident

car theft, broken windows, fire

7. Is there an extra charge to be paid for late night delivery or collection?

There is no extra charge for deliveries and collections during night hours.

8. What kind of gasoline/ fuel can/ do I have to use?

All our cars take unleaded regular gasoline. Upon collection the gas level indicator should be at the same level as it was upon delivery.

 
 

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